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☆ Overtime pay: Millions more salaried workers will be eligible under final Biden administration rule
▼ + stars: | 2024-04-23 | by ( Tami Luhby | ) edition.cnn.com time to read: +3 min

CNN —Millions of salaried workers will soon qualify for overtime pay under a final rule released by the US Department of Labor on Tuesday. The new rule raises the salary threshold under which salaried employees are eligible for overtime in two stages. About 4 million more workers will qualify for overtime when the rule is fully implemented in January, the agency estimates. “Too often, lower-paid salaried workers are doing the same job as their hourly counterparts but are spending more time away from their families for no additional pay. The salary threshold will be updated every three years, starting July 1, 2027, the agency said.

Persons: Julie Su, Trump, Obama, “, ”, Ted Hollis, Brady, Sean Kennedy, DOL, Ben Brubeck, Barack Obama Organizations: CNN, US Department of Labor, Labor, Quarles, National Restaurant Association, Associated Builders and Contractors, Labor Department Locations: South, Texas

☆ New Migrants Get Work Permits. Other Undocumented Immigrants Want Them, Too.
▼ + stars: | 2024-04-15 | by ( Miriam Jordan | Lydia Depillis | ) www.nytimes.com time to read: +1 min

Sam Sanchez, a Chicago restaurateur, was incensed when President Biden announced last September that his administration would extend work eligibility to nearly half a million Venezuelans, many of them migrants who had recently crossed the border illegally. What about his undocumented employees like Ruben, a Mexican father of two U.S.-born children who has been in the United States since 1987, and Juan, another Mexican worker, who has trained dozens of new hires at Moe’s Cantina? “It’s offensive that my employees and other immigrants are being leapfrogged by new arrivals,” said Mr. Sanchez, who is on the board of the National Restaurant Association. Having built lives and families since entering the country unlawfully many years ago, they have been waiting for Congress to give them a path to work legally. “For those of us here a long time trying to do everything right, it’s just not fair that we are forgotten,” said Juan, 53, whose last name was withheld out of concern about his immigration status.

Persons: Sam Sanchez, Biden, Ruben, Juan, “, ”, Sanchez, it’s Organizations: National Restaurant Association Locations: Chicago, Mexican, United States, Moe’s

☆ Hungry at 3 am? You’re out of luck now
▼ + stars: | 2024-04-06 | by ( Nathaniel Meyersohn | ) edition.cnn.com time to read: +6 min

Not even all of 24 Hour Fitness’ gyms — the promise is right in its name — are 24 hours. The city that never sleeps, New York, has lost 13% of its 24-hour restaurants. Around half of IHOP’s 1,800 locations are back to being open 24 hours on Friday and Saturday, at the very least. Ed Endicott/Alamy Stock Photo/FilePete’s was open 24 hours, seven days a week from the 1990s until the pandemic hit in 2020. Despite the signage, Mi Tierra is no longer open 24 hours in San Antonio, Texas.

Persons: hasn’t, Waffle, ”, Alex Barakos, Ed Endicott, Pete’s, Barakos, “, Hudson Riehle, Edward Hopper’s, Harold, Kumar Go, Stephen Zagor, Pete Cortez, Michael Silver Geo, “ There’s, ” Cortez, ’ ” Cortez Organizations: New, New York CNN, Walmart, Hollywood, Alamy, Bureau of Labor Statistics, “, National Restaurant Association, Edward Hopper’s Nighthawks, Columbia Business School, of Locations: New York, Covid, Los Angeles, Chicago, Denver, Philadelphia, White, ”, New York City, San Antonio, Mi, San Antonio , Texas, Tierra, tuxedos

☆ Forget Recession, New York City Is Entering a Wild New Gilded Age
▼ + stars: | 2024-04-04 | by ( Linette Lopez | ) www.businessinsider.com time to read: +16 min

In a country roiled by recession worries, those at the top of New York City — for better or worse — couldn't give a single gilded shit. For New York City, a brush with death called for a time of decadence. "New York City's restaurants and bars are experiencing an uneven pandemic recovery nearly four years after COVID-19 struck our city," Andrew Rigie, the executive director of the New York City Hospitality Alliance, said. AdvertisementIf a pandemic can't defeat New York City, a little inflation certainly isn't going to do it. And what that looks like is the affluent in New York City eating caviar, and poorer Americans eating cereal.

Persons: Steve Jobs, it's, Jennifer Saesue, Saesue, Fish Cheeks, Z, bistros, James Murphy, us Carbone, Casas — Cruz, Cipriani, Jean, Georges Vongerichten, Bongo, Andrew Rigie, Corey Mintz, we're, WK Kellogg, Gary Pilnick, Gary Pilnick's Organizations: Grand Prospect Hall, New, New York City, Apple, Mastercard, Chefs, Casas, Soho House, Bangkok Supper, Village, IBA, Hospitality Alliance, Nationwide, National Restaurant Association, Nasdaq, The University of Michigan Consumer, UBS, New York Locations: New York City, New York, Rome, Xinjiang, New, Manhattan, Coqodaq, Las Vegas, York, Bangkok, Hell, TouchBistro, Brooklyn, The Bronx

☆ Restaurants Across America Are in Crisis Because of Stubborn Diners
▼ + stars: | 2024-02-22 | by ( Corey Mintz | ) www.businessinsider.com time to read: +13 min

Unlike most in rich countries, American restaurant servers depend primarily on tips for their income. You might not know “dynamic pricing” by name, but if you’ve ever booked a flight, hotel room, or gone to the movies on a Tuesday, you understand it intrinsically: Dynamic pricing is when the price of goods or services fluctuates based on demand. “When confronted with dynamic pricing, customers react negatively,” a 2022 study said . In late 2023, after 35 years, Bayless decided to try dynamic pricing, raising the dinner menu on weekends from $165 to $185. Nick Kokonas, who cofounded Toast, also uses dynamic pricing at his Chicago restaurants.

Persons: Toast, they’re, Tipping, Michael Lynn, Zachary Brewster, Lynn, L’Oca, “, ” Adam Orman, we’ve, haven’t, Crudo, you’ve, Sherri Kimes, Rick Bayless, Bayless, It's, ” Bayless, ”, Roger Yang, Nick Kokonas, Ari Weinzweig, ” Weinzweig, Yang, Corey Mintz Organizations: National Restaurant Association, Bureau of Labor Statistics, waitstaff, Cornell University, “, Michelin Locations: America, Italian, Austin, Angeles, Chicago, Toronto, Ann Arbor , Michigan

☆ The Super Bowl menu has changed. Here's what people are buying and how much they're spending.
▼ + stars: | 2024-02-09 | by ( Juliana Kaplan | Cork Gaines | ) www.businessinsider.com time to read: +4 min

In total, American households are expected to spend a total of around $86 on average for their Super Bowl necessities. The National Restaurant Association said that Super Bowl food habits are shifting a little this year. For example, Kennedy said that women, by a sprawling margin, view chips and salsa as Super Bowl must-haves and feel similarly about nachos. While Super Bowl ticket prices have fallen a bit heading up to the Super Bowl, they opened on the day after the AFC and NFC Championship games at some of the highest levels in history. They are predicting a record TV audience for this year's Super Bowl because of her impact.

Persons: —, “, ” Sean Kennedy, Taylor Swift, Kennedy, it’s, Swift, David Steinberg, Clark Hunt Organizations: Service, Super, National Retail Federation, Business, National Restaurant Association, Super Bowl, of Commerce, Seton Hall, Poll, AFC, NFC, Zeta Global, CNBC, Chiefs, Bowl LIV, 49ers

☆ Ghost kitchens were supposed to revolutionize restaurants. They’re crashing
▼ + stars: | 2023-12-05 | by ( Nathaniel Meyersohn | ) edition.cnn.com time to read: +5 min

But ghost kitchens are now crashing. Ghost kitchens are stripped-down commercial kitchens with no dine-in option. Sometimes called cloud kitchens, dark kitchens or virtual kitchens, ghost kitchens fulfill online orders from delivery apps like Grubhub and Uber Eats. Ghost kitchens also offered big chains a way to test new menu concepts, items and brands at lower rents and with less labor. So restaurants have shut down their ghost kitchens and funding for the concept has dried up.

Persons: Uber, Pat Greenhouse, ”, John Gordon, ” Wendy’s, Travis Kalanick, Applebee’s, “, Stephen Zagor, ” John Gordon, Tiffany Hagler, Wendy’s, Kalanick’s CloudKitchens, ” Gordon Organizations: New, New York CNN, Big, Kroger, Reef Technology, Boston Globe, Technology, Wings, Columbia Business School, National Restaurant Association, Geard, Bloomberg, Getty, Butler Locations: New York, South Boston, Dobbs Ferry , New York, U.S

☆ Millennials and Gen Z are driving demand for experiences. It could be a great industry to stake your career on.
▼ + stars: | 2023-11-20 | by ( Noah Sheidlower | ) www.businessinsider.com time to read: +8 min

Cooks at restaurants are expected to increase 20% between 2022 and 2032. Employment is expected to grow from 1.36 million in 2022 to 1.64 million in 2032, which represents an over 20% increase. As of May 2022, restaurant cooks make about $34,000 a year, or $16.40 an hour. Hawaii, Rhode Island, and Nevada have the largest concentration of restaurant cooks, while the Northeast and West Coast have the highest average salaries. However, the number of fast food cooks is projected to fall by over 101,000 by 2032 as fast food establishments continue to reduce staff or close locations.

Persons: —, Disney, Bruce Grindy, Grindy, It's, there's Organizations: Service, Employment, Restaurant Industry, National Restaurant Association, Student, Entertainment, BLS Locations: Hawaii , Rhode Island, Nevada, Northeast, West Coast, United States

New York CNN —California is raising the minimum wage for fast food workers, marking a hard-won victory for those workers and union organizers. The state’s current minimum wage is $15.50 an hour and will increase to $16 an hour on January 1. The new hourly wage for fast food workers will take effect on April 1 of next year. In that period, only the council may set wages for fast food workers. “We are confident that what’s outlined is going to dramatically improve conditions for the state’s half million fast food workers,” Henry said.

Persons: Gavin Newsom, Terry Chea, Newsom, ” Sean Kennedy, Mary Kay Henry, “, ” Henry, Henry, ” Anneisha Williams, Jack, Williams, it’s, “ I’m, …, ” Organizations: New, New York CNN, Service Employees International Union, Employees, California State Capitol, National Restaurant Association, SEIU, CNN Locations: New York, California, Los Angeles , California, Sacramento, Calif

☆ McDonald's franchisee group says new California fast-food bill will cause 'devastating financial blow'
▼ + stars: | 2023-09-15 | by ( Kate Rogers | ) www.cnbc.com time to read: +4 min

After California lawmakers passed a landmark fast-food bill, an independent advocacy group of McDonald's owners is pushing back against what it says will be a "devastating financial blow" to its franchisees in the state, according to a memo to its membership viewed by CNBC. It includes a wage floor of $20 for California workers at fast-food chains with at least 60 locations nationwide, starting April 1. The National Owners Association, an independent advocacy group of more than 1,000 McDonald's owners, projects in the memo the bill will cost each restaurant in the state $250,000 annually. McDonald's sent its own letter to its restaurant system on Monday, which was viewed by CNBC. The new legislation eliminated the threat of joint franchisor-franchisee liability, which McDonald's said would "destroy the franchise model in California and strip thousands of restaurant owners of the right to run their business."

Persons: Gavin Newsom's, McDonald's, Roger Delph Organizations: CNBC, Gov, Labor, National Owners Association, National Restaurant Association, International Franchise Association, IFA, [ Service Employees International, America, Team, Industrial Welfare Commission Locations: California

☆ A fight between fast-food chains and unions in California is over, for now – what to know
▼ + stars: | 2023-09-15 | by ( Amelia Lucas | ) www.cnbc.com time to read: +8 min

Gavin Newsom's office, also creates a nine-person council that will decide on future wage hikes for the fast-food industry in California through 2029. The deal will mean a wage floor of $20 for California workers at fast-food chains with at least 60 locations nationwide, starting April 1. The council will include four representatives from the fast-food industry, four from the workers' side and one neutral party who will serve as chair. But the fast-food industry was attacking the bill before it even made its way to Newsom's desk. Fast-food workers employed by affected restaurants will see pay increases of as much as 25% hit their paychecks starting in April.

Persons: Mario Tama, Gavin Newsom's, Mark Kalinowski, Newsom, Joe Erlinger, Erlinger, Jan, What's, Joe Pawlak, Technomic, they'll, Joe Pawlak Technomic, Pawlak, Mary Kay Henry, it's, Sean Kennedy, Burger Organizations: Getty, Gov, Equity Research, Democrat, FAST, Yum Brands, Restaurant Brands, McDonald's, Citi Research, Service Employees International Union, SEIU, California State, CNBC, Walmart, Target, Food, National Restaurant Association, Delta Airlines, Los Angeles International Airport Locations: Boyle, Los Angeles , California, California, McDonald's U.S, Minnesota, New York, —

☆ From taking orders to cutting avocados, AI is solving the labor shortage problem for fast-food chains
▼ + stars: | 2023-09-14 | by ( Nancy Luna | ) www.businessinsider.com time to read: +8 min

Checkers & Rally'sLast year, Checkers & Rally's became one of the first big chains to implement widespread use of AI-powered voice assistants. Out of the 803 Checkers and Rally's restaurants, voice AI was live in 390 as of August. AdvertisementAdvertisementSoundHound, best known as a music-recognition app, has spent years perfecting its conversational voice AI bots. Sister burger chains Carl's Jr. and Hardee's also announced plans to test Presto's AI voice bots this year. Hardee's and Carl's Jr. are also testing voice AI bots by OpenCity.

Persons: DoorDash, Deloitte, Keyvan Mohajer, it's, Mohajer, Schier, Rally's, Domino's, ConverseNow, SoundHound, SoundHound's Mohajer, Beef, Chippy, Rebecca Harrington, McDonald's, Carl's Jr, Del, Carl's, Hardee's, Presto, Taco, Chris Turner, Turner, Taco Bell Organizations: Service, Chipotle, Industry, National Restaurant Association, Deloitte, Wingstop Tech, Anthony's, Slim, Dialog, Taco Bell, Taco, Yum Brands Locations: White, Wall, Silicon, McDonald's, Texas, California , Texas, Florida, Chicago, Thai, Newport Beach , California, Del Taco, Mexican, Southern California, Taco Bell's

The mandatory raise would apply to all fast food restaurants in California that are part of a chain with at least 60 locations nationwide. The agreement ends an tense standoff between labor unions and the fast food industry that started last year when Democratic Gov. Gavin Newsom signed a law creating a Fast Food Council with the authority to raise wages of fast food workers up to $22 per hour. In exchange for a $20 minimum wage, labor unions have withdrawn their legislation to make fast food companies liable for their franchise operators' labor violations and lawmakers have stripped funding for the Industrial Welfare Commission. The Fast Food Council created in the original legislation would still exist, but it would only have the authority to set wages, not workplace standards.

Persons: Ingrid Vilorio, ”, Vilorio, Gavin Newsom, Newsom, Kathy Fairbanks, Sean Kennedy, Joseph Bryant, Olga R, Rodriguez Organizations: San Francisco Bay Area, Democratic Gov, Food, Democratic, Industrial Welfare Commission, Food Council, National Restaurant Association, Service Employees International Union Locations: SACRAMENTO, Calif, California, San Francisco Bay, U.S, San Francisco

☆ Americans are being asked to consider tipping, but is it really required?
▼ + stars: | 2023-08-27 | by ( Vanessa Yurkevich | ) edition.cnn.com time to read: +6 min

Mingrone pays her kitchen staff between $20-25 an hour, well above minimum wage. Comparatively, her front of house staff — servers and bartenders — make the state’s tipped minimum wage of $6.38 an hour. Eight states have abolished their tipped minimum wage. One Fair Wage, the group leading the movement, wants businesses to be required to pay employees the state’s minimum wage, plus tips. The federal tipped minimum wage is $2.13 an hour and has been frozen there since 1991 — and many states default to that.

Persons: ”, Carly Cullen, ” Cullen, Emily Mingrone, aren’t, Mingrone, —, I’ve, Danny Meyer, “, pushback, Sean Kennedy, Destiny Fox, Georgetti’s, Coco Pazzo —, She’s, Fox Organizations: New, New York CNN, Purdue University, Temple University, Co, Square Hospitality, Nation Restaurant Association, National Restaurant Association Locations: New York, New Haven , Connecticut, State, Chicago

☆ Three ways Covid changed the restaurant industry
▼ + stars: | 2023-08-13 | by ( Danielle Wiener-Bronner | ) edition.cnn.com time to read: +7 min

Now, over three years later, the restaurant industry is back. In the early days of the pandemic, people got used to eating their restaurant food at home. Too many jobs, too few workersEarly in the pandemic, many restaurant workers got laid off. Now, over three years since the pandemic hit the US, some restaurant jobs remain unfilled. But many of these have at the same time vehemently opposed proposed legislation that could raise the minimum wage for fast food workers.

Persons: Anderson Cooper, Bobby Flay, Esther Choi’s, we’re, ” Choi, Mŏkbar, ”, Choi, Esther Choi, Masaharu Morimoto, Roy Rochlin, Joe Pawlak, Carbone, Covid, Chris Kempczinski, Taco, Spencer Platt, “, Uber, Doordash, Bonnie Morales, Leah Nash, Israel Morales, Flay, ” Donna, ” Pawlak Organizations: CNN, New, New York CNN, National Arts Club, Getty, National Restaurant Association, Washington Post, Bonnie Locations: New York, Manhattan, New York City, Israel, Kachka, Portland , Oregon, Portland

☆ Another robot will take your order now. White Castle joins 7 other fast-food restaurants using AI at the drive-thru — see the full list.
▼ + stars: | 2023-08-06 | by ( Nancy Luna | ) www.businessinsider.com time to read: +1 min

AI-powered voice bots are gaining steam among fast-food chains. White Castle is rolling out SoundHound's bots to 100 drive-thru lanes by the end of 2024. Here are 8 fast-food chains adding drive-thru voice bots amid labor challenges. White Castle said this week it was rolling out SoundHound's AI-powered voice bots to 100 drive-thru lanes by the end of 2024. The fast-food burger chain, which has been experimenting with AI-powered drive-thru tech since 2020, joins seven other national chains using conversational bots to process drive-thru orders.

Organizations: Service, National Restaurant Association Locations: Wall, Silicon

☆ U.S. fast-food chains add automation to boost speed
▼ + stars: | 2023-08-02 | by ( Kailyn Rhone | ) www.reuters.com time to read: +3 min

With mass shortages of low-cost labor due to the pandemic, chains shifted to technology investments in their kitchens to fill the gap. The addition of automation tools in restaurant chains could cut down on wait times, driving higher consumer engagement and increasing sales for the rest of the year, restaurant executives say. Thirty-six percent of 1,000 U.S. people told HungerRush in a survey in May that they believed major restaurant chains don’t have enough staff to take orders, prepare food, and handle deliveries. Last year, Domino's Pizza Enterprises announced an automated pizza prep device in partnership with Picnic Works, a Seattle-based food-automation startup. "Anytime there's new automation, it creates new kinds of jobs," said Gaurav Kachhawa, chief product officer at Gupshup, a conversational messaging platform.

Persons: Carlo Allegri, Rachel Ruggeri, HungerRush, Aaron Nilsson, Chipotle, Brian Niccol, Domino's, Gaurav Kachhawa, It's, Jonathan Oatis Organizations: REUTERS, Siren, Starbucks, National Restaurant Association, Society, Pizza Enterprises, Picnic, Kailyn, Thomson Locations: Manhattan, New York City , New York, U.S, Michigan, Colorado, Houston, Seattle, Indiana, Indiana , Illinois, Wisconsin

☆ How market expectations have changed this year
▼ + stars: | 2023-07-24 | by ( Krystal Hur | ) edition.cnn.com time to read: +7 min

As the economy and market continue to hum along, some investors’ expectations for what’s to come are shifting. Before the Bell: What were your market expectations at the start of this year, and how have they changed? Lori Van Dusen: When you look at what’s happened in the market on the surface, I think everybody knows it’s been a really good market, especially in the US, but it’s also been a very concentrated market around these seven stocks. And I think that’s why the market is broadening, and generally market participants are more constructive and taking their wins in technology and rotating. I think they’re fundamentally great companies, but I don’t think that their leadership will continue.

Persons: Tesla, ’, Bell, Lori Van Dusen, it’s, we’ve, I’ve, Don’t, don’t, you’re, You’ve, Nathaniel Meyersohn, CNN’s Caolán Magee Organizations: CNN Business, Bell, CNN, Dow Jones Industrial, Nasdaq, Nvidia, Apple, Microsoft, Fed, LVW Advisors, Economic, Institute, National Restaurant Association, Workers Locations: Las Vegas, States, Europe, Rome, Greece

☆ A growing number of US states are working to loosen child labor laws so your next bartender could be an underage teenager
▼ + stars: | 2023-07-23 | by ( Jordan Hart | ) www.businessinsider.com time to read: +3 min

In April, Iowa's senate voted to pass a bill that would allow teenagers to serve alcohol. Legislators in Wisconsin are pushing to lower the alcohol service age from 18 to 14 years old. In April, Iowa's Republican-led state senate voted 32-17 to pass a bill rolling back child labor laws in the state. The bill would allow teens to work until 9:00 p.m. during the school year and until 11:00 p.m. over the summer and serve alcohol. The restaurant industry is backing legislators in their efforts to loosen child labor laws, according to the left-leaning Economic Policy Institute.

Persons: Nina Mast Organizations: Service, Economic Policy Institute, Iowa's Republican, Institute, National Restaurant Association, US Department of Labor, Packers Sanitation Services Inc Locations: Iowa's, Wisconsin, Wall, Silicon, Iowa , Michigan , Ohio , Kentucky, West Virginia, New Mexico , Alabama , Wisconsin, Idaho, Pennsylvania

☆ More states want to let kids work as bartenders
▼ + stars: | 2023-07-21 | by ( Nathaniel Meyersohn | ) edition.cnn.com time to read: +3 min

New York CNN —More states are letting teenagers serve alcohol at bars and restaurants, part of a growing rollback of child labor protection laws across the United States. The restaurant industry already has the highest number of child labor law violations, according to the Economic Policy Institute. Efforts to lower alcohol serving ages are part of a larger push to loosen child labor protections in states around the country. Federal laws providing minimum protections for child labor were enacted nearly a century ago. But in the past two years, at least 14 states have introduced or passed laws rolling back child labor protections, the Economic Policy Institute reports.

Persons: Alabama —, ”, Nina Mast, Cargill, Tyson, Joe Biden’s Organizations: New, New York CNN, Economic Policy Institute, National Restaurant Association, Bureau of Labor Statistics, Economic, Institute, “, US Department of Labor, Packers Sanitation Services, JBS, New York Times Locations: New York, United States, — Iowa, Michigan , Ohio , Kentucky, West Virginia, New Mexico, Alabama, Wisconsin, Idaho, Arkansas

☆ Forget 'tipflation:' Restaurant surcharges for inflation, health care, water are consumers' latest pet peeve
▼ + stars: | 2023-07-17 | by ( Jessica Dickler | ) www.cnbc.com time to read: +1 min

watch nowRestaurants are getting squeezedThis year, 15% of restaurant owners added surcharges, according to the National Restaurant Association's restaurant business conditions survey. Unlike other small businesses, it can be hard for restaurants to absorb or pass on price increases. Although such surcharges are unpopular among diners, Riehle expects this new business model "will become permanent." Diners are pushing backHamei Hamedi, the owner of El Patio in Berkely, California, added a 2.4% credit card fee in 2021 after raising the prices on some menu items. "We operate on such small margins and people expect us to eat the credit card fee too," he said.

Persons: Hudson Riehle, Association's, Riehle, Hamedi Organizations: El, Visa, Mastercard Locations: Berkely , California

☆ Chipotle is hiring a robot to do a task employees hate
▼ + stars: | 2023-07-12 | by ( Grace Mayer | ) www.businessinsider.com time to read: +3 min

Avocado prep is one of Chipotle employees' least favorite responsibilities, Curt Garner, Chief Customer and Technology Officer at Chipotle, told CNBC. Chipotle's robot could also help alleviate lingering labor shortages that have swept across the restaurant industry. Last year Chipotle started testing the chip-making robot Chippy, which was intentionally designed to make imperfect tortilla chips. To develop the Autocado robot, Chipotle worked with Vebu Labs, a food industry robotics startup. Future investments could include farming and supply chain innovations, as well as advanced robotics, Chipotle said in a press release.

Persons: Chipotle, Curt Garner, Chipotle isn't, Taco Bell Organizations: Service, Grill, Technology, CNBC, Brands, National Restaurant Association, Miso Robotics, White Castle, Buffalo Wild Wings, Vebu Labs Locations: Wall, Silicon, Irvine , California, Vebu

☆ Small businesses may have a hard time finding teen workers this summer
▼ + stars: | 2023-07-07 | by ( Kate Rogers | ) www.cnbc.com time to read: +4 min

As the summer hiring market heats up, small and seasonal businesses may find they're missing a key demographic to fill roles – teen workers. That could mean fewer available workers for businesses like Grotto Pizza that rely heavily on teens, according to hiring manager Glenn Byrum. Byrum described what he saw as a common mentality among young workers, born out of a wealth of job opportunities during the summer. Grotto often starts teen workers above minimum wage, Byrum said, and provides incentives for some to move between locations as seasonal demand fluctuates. Lexi Mathis, 16, was given a pay raise to work at a Grotto beach location for the summer months.

Persons: Challenger Gray, Glenn Byrum, Byrum, Lexi Mathis, it's, Mathis, Makiah Grindstaff, Grindstaff Organizations: Bureau of Labor Statistics, Teen, National Restaurant Association Locations: Delaware, Maryland, Davidson , North Carolina

☆ Diners are shocked to see a 4% 'employee healthcare' fee on their bills at an LA restaurant — but the owner says it's common
▼ + stars: | 2023-07-07 | by ( Nancy Luna | ) www.businessinsider.com time to read: +7 min

Diners are increasingly noticing restaurant surcharges. A Los Angeles eatery received blowback after a diner tweeted about its 4% healthcare surcharge. Some questioned if the owner would cancel an employee's health insurance on a slow night. If the restaurant has a slow day or u opt-out, do staff not get health insurance that day?" "As most LA diners will know, Alimento's 4% healthcare surcharge is hardly unique," he wrote.

Persons: Dave Anthony, Mr Dave Anthony, Lord, Anthony, Alimento, Zach Pollack, Instagram, Pollack, Condie, surcharges, Vinny's Organizations: Industry, Service, Twitter, Affordable, ACA, California Restaurant Association, Restaurant Association, Jon, Daily Mail, CRA Locations: Los Angeles, Wall, Silicon, Italian, Silver Lake, North America, California, San Francisco, Dallas

☆ How restaurants such as Panera and Chipotle are dipping into A.I. to streamline food prep and ordering
▼ + stars: | 2023-06-17 | by ( Kate Rogers | ) www.cnbc.com time to read: +3 min

From drive-thru to back-of-house operations to predictive ordering for consumers, restaurant brands are starting to pilot artificial intelligence to streamline food service. McDonald's , for its part, sold McD Tech Labs to IBM in 2021, entering a strategic partnership to help bring AI technology to drive-thru lanes. McD Tech Labs, which was formerly known as Apprente before McDonald's acquired it, used AI to understand drive-thru orders. Del Taco is also using voice-activated AI for orders at its drive-thru, as is Wingstop for orders placed by phone. For Panera, it's a question of, "How do we redeploy our people to higher value, higher quality guest experiences," said Chief Digital Officer George Hanson.

Persons: there's, TD Cowen, Andrew Charles, Cowen, Charles ., Carl's Jr, CKE, Dragontail, McDonald's, George Hanson, Hanson Organizations: National Restaurant Association, Presto, Brands, Tech Labs, IBM, Miso Robotics, CNBC Locations: U.S, Del

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